Privacy Policy

At StayOra, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect and use it. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email, phone number, and account credentials when you register.
• Listing Information: Property details, photos, and location when you create or manage a listing.
• Transactional Data: Booking details, payments, and communications with hosts or guests.
• Usage Data: Pages visited, searches performed, and interactions with our website or app.
• Device Information: IP address, browser type, operating system, and cookies.

2. How We Use Your Information

• To provide, maintain, and improve our platform and services.
• To process bookings, payments, and facilitate communication between users.
• To personalize your experience, showing relevant listings and suggestions.
• To send you updates, promotional materials, and customer support messages.
• To prevent fraudulent or illegal activity and protect the security of our platform.

3. Sharing Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• With hosts or guests as needed to complete bookings.
• With service providers who help operate or improve StayOra.
• When required by law or to enforce our Terms of Service.
• During mergers, acquisitions, or similar business transactions.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

• You can access, update, or delete your personal data by contacting us.
• You can opt-out of marketing communications at any time.
• You have the right to request a copy of the information we hold about you.

7. Children’s Privacy

StayOra is not intended for users under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The most recent version will always be posted on this page with the effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at support@stayora.com.