Terms & Conditions

Welcome to StayOra. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Account Registration

  • Users must register with accurate and complete information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities under your account.

2. Booking Rules

  • All bookings are subject to availability.
  • Prices and availability may change without prior notice.
  • Users must comply with the cancellation policies specified for each listing.
  • Hosts may set house rules for their properties, which guests must follow.

3. Listings

  • Hosts are responsible for accurate and truthful listing information, including images, descriptions, and amenities.
  • StayOra is not liable for the content of listings, but reserves the right to remove any listing that violates policies or laws.

4. Payments

  • All payments must be made through the StayOra platform unless otherwise stated.
  • StayOra uses secure payment gateways; however, users are responsible for verifying all transaction details.
  • Taxes, fees, and service charges may apply as per local laws.

5. User Conduct

  • Users must not engage in fraudulent, illegal, or abusive behavior.
  • Harassment, discrimination, or violation of laws will lead to account suspension or termination.
  • Respect the privacy and rights of other users.

6. Cancellation & Refunds

  • Cancellation policies vary per listing and are set by the host.
  • Refunds, if applicable, will be processed according to the host’s policy.
  • StayOra may intervene in disputes but is not liable for payment issues beyond the platform's control.

7. Liability

  • StayOra acts only as a platform connecting hosts and guests.
  • We are not responsible for property damage, accidents, or other incidents during a stay.
  • Users agree to hold StayOra harmless from any claims arising from their use of the platform.

8. Privacy

By using StayOra, you agree to our Privacy Policy, which governs the collection and use of your personal information.

9. Termination

  • StayOra may suspend or terminate accounts for violating these Terms or applicable laws.
  • Users may close their accounts at any time, subject to pending bookings or obligations.

10. Changes to Terms

StayOra may update these Terms & Conditions occasionally. The most recent version will always be posted on this page with an effective date.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the country in which StayOra operates.

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